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FAQ’s

Q: What types of communities do you service?

A: We provide service to garden-style, mid/high-rise communities, condominiums and townhome developments.

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Q: How do we get started?

A: Simply call 1-866-9-ZODIAC (996-3422) or e-mail us at info@zodiacvalettrash.com for a bid, and one of our qualified sales teams will contact you.

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Q: How does door-to-door service work?

A: It’s as easy as 1, 2, 3: (1) Residents place their trash bags in the provided bins, and then place them outside their doorstep on designated trash days and during designated pick-up hours. (2) Zodiac’s uniformed personnel retrieve the bags and cart them to the on-site dumpster or trash compactor. (3)Trash is gone, your property is clean and residents are happy! Your residents will appreciate this time saving amenity. No more hauling bags down flights of stairs, across the parking lot or battling inclement weather to dispose of smelly garbage.

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Q: How often is trash picked up?

A: Our door to door service is five nights a week.

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Q: How do residents know what to do?

A: We provide a turnkey implementation packet for your residents to use. These communication materials include a vendor welcome letter and easy-to-read instructions for residents.

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Q: How quickly can we get started?

A: We provide a tailored ramp up program so you there is no budgeting needed and you can begin service immediately.

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